Our mission is to provide the best automotive service and repair experience possible by serving our customers with unparalleled honesty, integrity and quality.
Operating with transparency during the service and repair process, never exaggerate or mislead. Always making recommendations by order of priority so the customer can plan for future service needs.
Always doing the right thing, even when no one is looking. If we make a mistake take immediate steps to correct it.
Always using the best possible equipment, parts, and personnel
Auto Repair Services
Full Service Auto Repair in Rochester
Tilson's Auto Repair specializes in full-service auto repair. Since 1983, Tilson's Auto Repair has provided the residents of Rochester, and the surrounding area with extraordinary auto repair services. Give us a call, or schedule an appointment online today!
Don't wait for your car, truck, or SUV to break down to come see us. We offer scheduled maintenance to ensure the longevity of your vehicle. We offer everything from oil changes, 30/60/90K services, to timing belt replacement, and more. Call Tilson's Auto Repair today to learn more!
This place is great. I think its a bit more expensive than some other shops but you get what you pay for in customer service and quality work. At no point did I feel like I was being treated as second rate because of the state of my vehicle. Its not the newest or the nicest condition. Communication was consistent and I was always kept in the loop on what they were doing. The older I get the harder it seems to find quality service, Tilsons definitely set a high bar that seems rare to find these days.
A step above any other auto mechanics I seen. Always give prompt diagnosis and give options of repair. I just let them autopilot any repair and trust them with decisions they make. I highly suggest Tilson's Auto Repair to anybody in the Rochester area.
Called the night before and was able to drop my car off that night and have it fixed the next day. Offered a shuttle service to take me to work and bring me back to get my car. Good explanation of problems without making you feel stupid or trying to oversell you something. Received an entire summary of my car's "health" including pictures when trying to find the unknown problem I was having. bonus that they text update you about your car and what to expect. If you wanted to wait there, their waiting room was very clean (even at the end of the day) and set up was a cafe style.
Blown away by the professionalism of the guys at Tilson's. They were very up front and got to my vehicle quickly, despite my lack of urgency. Will definitely be returning and would recommend them to anybody.