This place is great. I think its a bit more expensive than some other shops but you get what you pay for in customer service and quality work. At no point did I feel like I was being treated as second rate because of the state of my vehicle. Its not the newest or the nicest condition. Communication was consistent and I was always kept in the loop on what they were doing. The older I get the harder it seems to find quality service, Tilsons definitely set a high bar that seems rare to find these days.